Help Center

Find answers to common questions and learn how to get the most out of AudioClean.

Frequently Asked Questions

Supported Formats

AudioClean supports a wide range of audio and video formats.

FormatTypeInputOutputNotes
MP3AudioMost common
WAVAudioLossless
FLACAudioCreator+
AACAudio
OGGAudio
M4AAudio
MP4VideoAudio track extracted
MOVVideoAudio track extracted
WebMVideoAudio track extracted
MKVVideoAudio track extracted
AVIVideoAudio track extracted

Troubleshooting

Processing seems stuck

  • Make sure the browser tab is in the foreground
  • Try a smaller file first to test
  • Close other tabs to free up memory
  • Refresh the page and try again

Audio sounds distorted after processing

  • Try a lower noise reduction level (Light instead of Aggressive)
  • Use a different scene preset that matches your content
  • The original recording quality affects the output

File won't upload

  • Check that the file format is supported (see table above)
  • Ensure the file is under the size limit for your plan
  • Try a different browser (Chrome or Edge recommended)

Browser shows an error

  • Update your browser to the latest version
  • AudioClean requires WebAssembly support (available in all modern browsers)
  • Chrome, Edge, Firefox, and Safari are all supported

Still Need Help?

We typically respond within 24 hours.